Privacy Policy

Last Updated: September 14, 2023 

This Privacy Policy (this “Policy”) describes how Coast Psychology, or its subsidiaries, divisions, and affiliates (“Coast Psychology,” “we,” “us,” or “our”), collects, uses, communicates, discloses, and otherwise manages the personal information that you provide to us by engaging our services on our websites, social media, email exchanges, mobile apps, and other online services on which this Policy is posted (collectively the “Service”).

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.

Collection of Personal Information
Information you provide to us

Coast Psychology will collect personal information from you directly when you interact with our Service, contact us, use our services, subscribe, share reviews, sign up to receive offers or emails from us, complete surveys, or order or purchase our services.

Information we obtain indirectly
We may receive personal information about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us.

We may combine this with data that we already have collected about you. Such collected data could include contact details (such as email address) and previous purchase history or interests.

Information collected automatically
When you use our Service, we collect certain information about you automatically through our use of cookies and similar technologies.

Categories of Personal Information and Purpose for Collection
Coast Psychology collects the following categories of personal information: (1) contact information including your name, email address, phone number; (2) financial information for payment processing purposes; (3) comments, reviews, suggestions; (4) personal characteristics including age, date of birth, gender, marital status, and nationality; (5) online behavior information including online activity, preferences, and time spent viewing features; and (8) IP address or mobile network information.

Coast Psychology may also collect certain sensitive personal information including your precise geolocation and personal information collected and analyzed concerning your health. This information is collected and used without the purpose of inferring characteristics about you.

Beyond this, unless stated otherwise in a separate agreement, Coast Psychology does not collect sensitive personal information such as your social security, driver’s license, state identification card, or passport number; your account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; your racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; your genetic data; your biometric information for the purpose of uniquely identifying you; and personal information collected and analyzed concerning your sex life or sexual orientation. We ask that you not send nor disclose this sensitive personal information to us.

Coast Psychology only collects and processes the minimum amount of personal information and sensitive personal information from you that is necessary to the purposes of our information processing activities and retains such information only if required to fulfill such purposes. Our information processing activities include conducting our business, marketing, customer communications and support, user verification, payment processing, Service customization, quality management services, Service maintenance and improvements, and complying with legal requirements. Where applicable, if Coast Psychology intends to further process your personal information for a purpose other than that for which the personal information was initially collected, Coast Psychology shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

Disclosure of Personal Information
Coast Psychology does not trade, rent, or sell your personal information to third parties or share your personal information with third parties for cross-context behavioral advertising. 

Coast Psychology may employ third-party companies and individuals to facilitate or improve the Service, to provide the Service on its behalf, to process payment, provide customer support, provide geolocation and other information to Coast Psychology, to perform website-related services (e.g., without limitation, maintenance services, database management, web analytics, and improvement of the Service’s features), or to assist Coast Psychology in analyzing how the Service is used. These third parties have access to your personal information only to perform these tasks on Coast Psychology’s behalf and are obligated not to disclose or use it for any other purpose other than the purpose for which we disclose it to them.

Coast Psychology cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Coast Psychology will disclose any information about you to government or law enforcement officials or private parties as Coast Psychology, in its sole discretion, believes necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Coast Psychology, a user of the Service, or a third party, to protect the safety of the public or any person, or to prevent or stop activity Coast Psychology considers to be or to have the potential to be, illegal, unethical, or legally actionable. In addition, Coast Psychology may disclose information about you to counter or prevent any malicious access or use of the Service or to prevent harm or loss to any user of the Service.

Do Not Track Signals, Cookies, and Other Technologies
We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your online activity and interactions with our emails, online and mobile advertisements, and to allow us to keep track of analytics and certain statistical information that enables Coast Psychology to improve our services and provide you with more relevant content and advertising offered by Coast Psychology, or through or linked from our services. 

It is not our intention to use cookies to retrieve information that is unrelated to our Service or your interaction with our Service.

Links and Third-Party Websites
Our Service may contain links to other websites owned and operated by third parties, including without limitation social media websites. When you click on a link to any other website or location, you will leave our Service and go to another site, and another entity may collect personal data or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information by third parties through the linked sites. Coast Psychology is not responsible for the privacy practices or the content of such other websites. Coast Psychology expressly disclaims any liability that may arise from your use or provision of any of your information whatsoever to third-party websites. You understand and agree that by clicking on a link to another site or service that you have left our Service.

User Content
Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews, or interactive responses to content such as quizzes or surveys, to be published or displayed on public areas of the Service (“User Content”). Be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Content.

Opting Out of Certain Emails
When you register, subscribe, sign up to receive offers or emails from us, or otherwise communicate with us through our Service, you may “opt out” of receiving future communications from us for direct marketing purposes by indicating that you decline such communications. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or contacting us at hello@coast-psychology.com.

Notification of Privacy Policy Changes
We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Service prior to the change becoming effective. Use of information we collect now is subject to the Policy in effect at the time such information is used. You are bound by any changes to our Policy when you use the Service after such changes have been first posted. We encourage you to periodically review this policy for the latest information on our privacy practices.

Security
If you choose to provide us with your personal information, you understand that we are transferring it to Coast Psychology’s locations and systems in the United States. Coast Psychology uses reasonable security measures to protect the loss, misuse, and alteration of the information under its control. For example, we use encryption protocols for sensitive information, such as credit card or payment information. Such measures may change from time to time, depending on industry standards and perceived security risks. However, despite such security measures, Coast Psychology cannot guarantee the security of your information and disclaims liability for loss, misuse, and alteration of your information under its control to the maximum extent permitted under applicable law. By using the Service, you agree to assume any security risk related to personal information. You should report any security violations to us by sending an email to hello@coast-psychology.com.

Questions and How to Contact Us
If you have any questions, concerns, complaints or suggestions regarding this Privacy Policy or otherwise need to contact us, please email us at hello@coast-psychology.com contact us by United States mail at 50 Glen St, Glen Cove, NY 11542, or call us via telephone at (516) 206-2081.